Privacy Policy
Bella Vi values your privacy and we will always respect and protect your
information as well as complying with the Privacy Act 2020 when dealing with
your personal information (personal information is information about an
identifiable individual).
Bella Vi takes this responsibility very seriously and have structured Bella
Vi’s web site so to in general, you can visit the website without identifying
yourself or revealing any personal information. Once you choose to provide us
with any information by which you can be identified, then you can be assured
that it will only be used in accordance with this Privacy Statement.
Security
Bella Vi has taken all essential measures to make sure that any
information you give us, remains private and secure and that your payment and
registration information is processed with total confidentiality.
When you place orders or access account information, we offer the use of
a secure server. The secure server software (SSL) encrypts all information you
input before it is sent to us. We follow strict security procedures in the
storage of information, which you have given us, to prevent unauthorised
access. Our security procedures mean that we may occasionally require proof of
identity before we are able to disclose sensitive information to you.
Why we collect information
We collect information for a number of reasons including:
- Internal record keeping and order processing
needs for shipping
- To analyse the use of the bellavi.co.nz website
efficiency.
- To improve our products and services.
- To send promotional e-mail about new products,
special offers and services
When we collect information
- When you order our goods online
- If you are subscribing to our newsletter
database
- If you are making an enquiry with us where
collecting your information is necessary
What we collect
The personal information we collect is supplied by you when you place an
order or provide feedback to us. This may include:
- Name
- Address
- Delivery address
- Phone number
- Transaction information
- When you register with us to receive our
monthly newsletter or details of offers or products we will collect your
e-mail address
Who we may share your information with
When you register your details with us to receive our emails or give us
the information and have not advised us to the contrary, you are agreeing that
we may use your personal information for the purposes set out in this
statement.
We will often need to pass your personal details such as your name and delivery
address to companies who perform part of our service delivery. This includes
organisations such as courier companies (including any business that hosts or
maintains the IT system that we use to provide our website). We may also
disclose personal information to government authorities as required by law.
In these circumstances, Bella Vi will
ensure that these third parties undertake to protect your privacy.
Cookies
We use cookies (an alphanumeric identifier to recognise your browser) to
monintor use of our website. You may disable cookies by changing the settings
on your browser, although this may mean that you cannot use all of the features
on our website.
Changes to our policy
From time to time and in line with customer expectations and legislative
changes, our privacy policies and procedures will be reviewed and, if
appropriate, updated.